California State University

CSU English Success

CSU English Success
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Privacy Policy

CSU recognizes and respects the privacy interests of CSU English Success users. CSU English Success is committed to protecting that privacy and keeping users informed about our privacy policy.

CSU English Success Privacy Policy and its Exceptions

Except as set forth below, the personally identifiable data you submit to CSU English Success is not made available or distributed to third parties, except with your express consent and at your direction. In particular, CSU English Success will not give, sell or provide access to your personal information to any company, individual or organization for its use in marketing or commercial solicitation or for any other purpose, except as is necessary for the operation of this site.

Exceptions to the Privacy Policy There are limited exceptions to the CSU English Success privacy policy. When required by law to comply with any valid legal process such as a search warrant, subpoena, statute, regulation or court order, CSU will supply such information contained in your CSU English Success account as that organization reasonably determines, based on the advice of counsel, it is legally required to supply. In addition, CSU may release specific information relevant to special cases, such as a physical threat to you or others or an attempted breach of security on the CSU English Success site.

The Personal Identifying Information We Collect

CSU English Success collects personal identifying information from you, which may include your name, date of birth, address, e-mail address, telephone number, grade level and such additional information as you are required to provide by the college applications that you choose to complete.

Reasons We Collect Your Personal Identifying Information

CSU English Success collects personal information from you for two reasons. The first reason is to perform a task, such as tracking your progress through the requirements. The second reason is to enable CSU English Success to respond to your situation specifically based on where you are in the process and contact you when necessary in connection with the functioning of CSU English Success. When the effective functioning of a CSU English Success module does not require personal information, none is collected, and any such module can be accessed without opening an account or providing any personal data.

When you log on to CSU English Success, your browser will automatically transmit to CSU English Success's server the IP address of your computer and type of browser you are using. Although your browser transmits the IP address of your computer, CSU English Success does not associate this IP address with any personally identifiable information regarding you. CSU English Success does not collect any personally identifiable information other than what users submit and their browsers transmit.

User profile information will be shared between Cal State Apply and the CSU Mathematics and/or English Success websites for the sole purpose of providing customized advice regarding preparation for college attendance and academic success.

Minimum Age of 13 Required to Establish An Account

CSU English Success will not collect any information from persons who are not yet 13 years old. If you are under 13 years of age, you will not be permitted to create an account on CSU English Success. Regardless of your age, you can still use most of CSU English Success to learn more about CSU campuses.

If you are 13 years of age or older, you are encouraged to create an account on CSU English Success and to utilize all of CSU English Success, which will help you plan and prepare to meet your entry level English requirement.

Ways in Which Personal Identifying Information May Be Used

CSU English Success will use your personal identifying information, when you select the corresponding function, to guide you through the Entry Level English Requirement check list.

Your personal identifying information may also be used for the following purposes: We may use your identifying information to help diagnose problems with CSU English Success's server and to administer the CSU English Success website. Summary data representing a compilation of aggregate data representing CSU English Success users may be collected by CSU, which may provide such data to various colleges and other educational institutions represented on CSU English Success. No personal identifying information is made available as part of these summary reports. Some examples of summary data are the number of monthly visitors to the site, where users met their ELM requirements according to the site, and the CSU English Success functions utilized by students in specified categories.

Security Measures to Prevent Misuse of Information Entrusted to CSU English Success

CSU English Success enables the data you input to be encrypted when in route between your browser and the CSU English Success server and when in route between the CSU English Success server and some other browser or server. This practice helps prevent unauthorized third parties from intercepting and gaining access to your private data during transmission over the Internet. CSU English Success uses 40-bit, Secure Socket Layer encryption supported by both Netscape's and Microsoft's browsers.

Data residing on the CSU English Success server is password protected, and access is provided only to those employees of CSU who require such access to administer and maintain the CSU English Success system or to provide requested customer support to users of CSU English Success. Each employee who has access to the data residing on the CSU English Success server has agreed in writing to respect the privacy of all such personal data.

Notification Policy for California Residents

In the event CSU reasonably believes that an unauthorized person has accessed your unencrypted personal information, CSU will notify you promptly regarding such unauthorized access, unless notification is delayed at the request of law enforcement agencies to avoid impeding a criminal investigation. Such notification will be made by e-mail, unless CSU does not have a valid e-mail address for you, in which case notification will be sent by United States mail to the home address indicated in your user account.


A cookie is a small file that a website transfers to a user's computer, which may then be stored on its hard drive. CSU English Success uses cookies to remember you and personalize your web-viewing experience by keeping track of your session when logged on to CSU English Success. Cookies enable you to maintain continuity as you move from page to page on CSU English Success and to avoid the nuisance of being asked to provide the same information repeatedly. Cookies also allow us to make sure that only your browser can exchange information regarding your account with our servers. Cookies cannot be used to steal personal information or to gain access to information that you did not directly provide. The cookies we use are set when you log on to CSU English Success and are erased when you log off CSU English Success or completely close your browser.

Don't want cookies? Most browsers are initially set to accept cookies. If you don't want cookies, you can set your browser to disable or refuse cookies or to alert you when cookies are being used. You should note, however, that various CSU English Success services might not function properly when cookies are not utilized.


CSU English Success hosts links to other sites having privacy policies that may differ from those of CSU English Success. CSU is not responsible for the privacy practices or the content of any websites to which CSU English Success links.

Changing And Deleting Your Information

You may update, otherwise change or delete from the data stored on CSU English Success any personal information you previously provided. To modify personal information, (i) log on to CSU English Success, (ii) access either your planner or an application not yet sent containing the information you want to change, and (iii) modify that information using standard word-processing techniques. To delete personal information, (i) log on to CSU English Success, (ii) access your planner, and (iii) delete the information you want to remove from CSU English Success using standard word-processing techniques.

Please recognize that if you delete information, it will no longer be available on CSU English Success so that, for example, if a college to which you previously submitted an application were to attempt to retrieve that application from CSU English Success after you made the deletion the deleted information would no longer be accessible. Similarly, when accessed over CSU English Success information that has been updated or otherwise modified will appear in its then-most current form, rather than in the form in which it may have been submitted at some earlier time.


If you have any questions about this privacy statement and the privacy practices on this site, you may contact the following:
Kathleen Willbanks
Center for Distributed Learning
California State University
(707) 664-4340